Monday, February 8, 2010

Correction to post from December, word to Ubank

Back in December I posted a piece on banks and financial organisations using social media. There was a reference there to Ubank and it appears that I made an error on how things are done (which as a customer I should have known better!)...
 
But as a bank that is using Social properly, they got back to me with the correction. So apologies for the error and thanks to Monty H for correcting my error as per below.
And why did it take me so long to acknowledged them? Well at the time of the post I was on a plane on the way to (what seemed like a good idea) take an extended holiday in a country with little internet...
 
Monty H, UBank said...
Hello, Thanks for your reference to UBank - we're certainly doing our best to be within arms reach of our customers - wherever they are online. Just a minor correction: "...then retain them by calculating interest monthly rather than daily..." We calculate interest on the daily closing credit balance of your UBank USaver, up to and including the last day of the month. Interest is credited to your account on the last business day of each month (or at account closure). Thanks for the post, have a great weekend. Speak soon, Monty H Head of Online, UBank

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